Terms of Service

1. Acceptance of Terms

Welcome to MAUTO.lk. By accessing and using this website, you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

We reserve the right to modify these Terms at any time. Your continued use of the website after any changes constitutes acceptance of the updated Terms.

2. Use of Website

2.1 Eligibility

You must be at least 18 years old to use our services. By using this website, you represent and warrant that you meet this age requirement.

2.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, modify, or create derivative works from our content
• Use automated systems (bots, scrapers) to access the website
• Attempt to gain unauthorized access to our systems
• Use the website for any illegal or unauthorized purpose
• Interfere with or disrupt the website's functionality

3. Product Information and Pricing

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on this website are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are displayed in Sri Lankan Rupees (LKR) and are subject to change without notice. We reserve the right to:

• Modify prices at any time
• Correct pricing errors
• Cancel orders placed at incorrect prices

3.3 Availability

Product availability is subject to change. We do not guarantee that any product will be in stock at the time of your order. If a product becomes unavailable after you place an order, we will notify you promptly.

4. Orders and Payment

4.1 Order Process

When you place an order through WhatsApp, phone, or our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including:

• Product unavailability
• Pricing errors
• Inability to verify payment information
• Suspected fraudulent activity

4.2 Payment

Payment terms will be communicated when you place your order. We accept:

• Bank transfers
• Cash on delivery (where available)
• Online payment methods (as specified)

You agree to provide accurate payment information and authorize us to charge the specified payment method for your order.

4.3 Order Confirmation

You will receive an order confirmation via WhatsApp, phone, or email. This confirmation does not constitute acceptance of your order. We reserve the right to cancel any order after confirmation.

5. Delivery and Shipping

Delivery terms, including timing and costs, will be communicated when you place your order. We will make reasonable efforts to deliver products within the estimated timeframe, but we are not liable for delays caused by:

• Courier or shipping service delays
• Weather conditions or natural disasters
• Incorrect delivery addresses provided by customers
• Customs delays (if applicable)

Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns, Refunds, and Warranty

6.1 Return Policy

Returns are accepted under the following conditions:

• Product is defective or damaged upon receipt
• Wrong product was delivered
• Return request is made within 7 days of delivery
• Product is in original, unused condition with all packaging and accessories

To initiate a return, contact us at +94 72 215 2221 or [email protected] with your order details and reason for return.

6.2 Refunds

Approved returns will be refunded using the original payment method within 7-14 business days after we receive and inspect the returned product. Shipping costs are non-refundable unless the return is due to our error.

6.3 Warranty

Genuine OEM parts come with manufacturer warranties (where applicable). Warranty terms vary by product and manufacturer. Please contact us for specific warranty information for your purchased parts.

7. Product Compatibility

While we strive to provide accurate compatibility information, it is your responsibility to ensure that the parts you order are compatible with your vehicle. We recommend:

• Verifying part numbers with your vehicle's manual
• Consulting with our team before purchasing
• Confirming fitment for your specific vehicle model and year

We are not liable for parts purchased that are incompatible with your vehicle due to incorrect information provided by you.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of MAUTO.lk or its content suppliers and is protected by copyright and other intellectual property laws.

You may not use, reproduce, or distribute any content from this website without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, MAUTO.lk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our website or services
• Product defects or incompatibility
• Delays or errors in delivery
• Unauthorized access to your personal information
• Any other matter relating to our services

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless MAUTO.lk, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website or services, violation of these Terms, or infringement of any third-party rights.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and MAUTO.lk regarding your use of our website and services, superseding any prior agreements or understandings.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: